Yesterday, Optus CEO Kelly Bayer Rosmarin announced her resignation after a nationwide blackout left 10 million customers without access to the internet and unable to receive calls or texts for 12 hours. The telecommunications boss faced intense backlash for appearing to go missing during the network outage and failing to communicate adequately with customers. But it wasn't just what she said. it was how she said it. And today, we're going to break down her body language to reveal all of the unspoken truths.
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