Top-ranking business executives are committed to generative AI models and the efficiency and revenue growth expected from adoption. ServiceNow (NOW) CEO Bill McDermott joins Yahoo Finance's Julie Hyman and Brian Sozzi from the World Economic Forum in Davos, Switzerland to explain the AI use cases for ServiceNow's platform and how businesses are viewing artificial intelligence as a long-term innovator.
"But I am worried if people don't go for this move now, and don't get in front of this, I truly believe that businesses will suffer," McDermott says on the AI's function as a job-creator. Among fears of job less or skills becoming outdated, McDermott goes so far as to say "CEOs [also] need to be retooled and reskilled — this is the era of the agile CEO."
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