Your private data — including sexy photos, browser history and social media accounts — might not stay private when you get your tech devices repaired. CBC Marketplace sent phones and laptops with secret software installed to expose what technicians looked at while the devices were left to be fixed at stores like Best Buy and Mobile Klinik.
00:00 - Intro
00:46 - Setting up the test
06:24 - Phone snooping results (Mobile Klinik, Dr. Phone Fix)
11:02 - Laptop snooping results (Best Buy, Canada Computers)
19:27 - A final tally
#CBCNews #CBCMarketplace #Tech
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For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
TESTING TECH REPAIR
producer/director
STEPHANIE KAMPF
associate producer
JENNY COWLEY
reporter
ASHA TOMLINSON
editor
AARON TAYLOR
camera
NORM ARNOLD
DAVID MACINTOSH
JOHN LESAVAGE
JOE FIORINO
audio
IGAL PETEL
RICHMOND LEE
additional field production
DEXTER MCMILLAN
KATIE PEDERSEN
additional footage
SHUTTERSTOCK
art director
DAVID ABRAHAMS
media management
ASTORIA LUZZI
social media producer
AMARA MCLAUGHLIN
colour correction
KYLE J. SMITH
sound mix
DANY TREMBLAY
project manager
VICTOR KERR
resource coordinators
MARC CORMIER
SAM NAR
news rollout producer
JENNY COWLEY
packaging editor
BENNY KOSHY
packaging producer
LINDA SIBONY
promo producer
GREG SADLER
senior producer
TIFFANY FOXCROFT
executive producer
NELISHA VELLANI
FIRST BROADCAST October 20, 2023